Effective date: March 2026
All purchases on Leo's Mugs are for digital download files and are non-refundable. Because the file is delivered immediately upon payment, we are unable to offer refunds or exchanges once a download has been initiated. If you experience a technical issue preventing your download, please contact us and we'll make it right.
The mug wrap files you purchase are licensed for personal, non-commercial use only. This means you may:
You may not:
Leo's Mugs is not liable for failed, interrupted, or lost downloads caused by browser settings, network issues, or device storage limitations. We strongly recommend saving your file immediately after download. If your download fails for any reason, email us with your order reference and we will resend your file at no charge.
By purchasing a mug wrap file, you agree not to use it in any way that is unlawful, harmful, or offensive. You may not use Leo's Mugs designs to produce materials that contain:
We reserve the right to refuse service to anyone in violation of these terms.
All bungalow artwork, designs, and imagery on Leo's Mugs remain the intellectual property of Leo's Mugs. Purchase of a download file does not transfer ownership of the underlying artwork.
We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.
Questions about these terms?
Reach us at support@leosmugs.com — we're happy to help.